Frequently Asked Questions (FAQs)

This list of frequently asked questions is a collection of inquiries.

  1. How will the exam be administered?
  2. Will the exam be in Microsoft Office 2007 or 2010?
  3. How long does it take to complete the exam?
  4. The exam is scheduled for four hours. Does that mean I can come any time during that time frame?
  5. Can I take a break during the four hours?
  6. What if I have two Office Technology (OFAD) concentrations, such as Medical Administrative Assistant and Computer Software Specialist?
  7. Will the exam scores affect my grades or graduation status?
  8. Will I be able to know my scores?
  9. What do I bring to the test?
  10. Does the Office Technology (OFAD) Department or Southwest Testing Center offer study sessions?
  11. Am I required to register for the exam?
  12. Is there a registration deadline for the OPAC?
  13. Where can I locate additional resources to assist in preparing for the OPAC test?

Q: How will the exam be administered?

A: It is a computerized exam.

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Q: Will the exam be in Microsoft Office 2007 or 2010?

A: Microsoft Office 2007 will be used.

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Q: How long does it take to complete the exam?

A: Students progress at their own pace through each part of the exam. Most students need at least three (3) hours to complete the exam. Some students need four (4) hours.

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Q: The is scheduled for four hours. Does that mean I can come any time during that time frame?

A: No. Every student should be in place and ready to start the exam at the start time.

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Q: Can I take a break during the four hours?

A: Yes. Restrooms and vending machines are close. It is important to remember, however, that you must complete all parts of the exam in four hours.

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Q: What if I have two Office Technology (OFAD) concentrations, such as Medical Administrative Assistant and Computer Software Specialist?

A: There is a separate exam for each concentration. However, several of the parts on each exam are duplicated, such as Keyboarding and Records Management, and the score you make on one exam can be recorded for both exams. You do not need to repeat identical exam parts.

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Q: Will the exam scores affect my grades or graduation status?

A: No. The scores are reported to different educational institutions and offices and are reflective of what Office Technology (OFAD) students at Southwest have learned. Therefore, you want to achieve the highest possible scores. The scores will not, however, affect grades or graduation status.

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Q: Will I be able to know my scores?

A: Yes. You may know your scores before you leave the exam.

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Q: What do I bring to the test?

A: A pencil is all you need to bring.

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Q: Does the Office Technology (OFAD) Department or Southwest Testing Center offer study sessions?

A: No. Concentration Review Sheets are available and you can certainly organize your own study group.

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Q: Am I required to register for the exam?

A: Yes. You must call or e-mail Bobbie Hawkins, 901-333-4682 or Angela Payne, 901-333-4494 to sign up for the exam. You will need to give:

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Q: Is there a registration deadline for the OPAC?

A: Yes. You need to register around the mid-term date of the semester so that accommodations can be made for your test(s). The actual deadline is the day before the exam is administered.

Q: Where can I locate additional resources to assist in preparing for the OPAC test?

A: The Southwest OPAC site contains links to Concentration Review Sheets and a valuable resources page.

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