Saluqi Orientation FAQs
Q: What is orientation?
A: Orientation is a required program for students (optional for parents) that helps get them ready for the start of school. We will discuss topics that help you prepare and be successful in your first year at Southwest. You will also be able to register for classes. If you are unable to attend an in-person orientation session, you can do it online by clicking on the Online Orientation icon in your student portal. If you do your orientation online, you will need to set up a separate meeting with your advisor to register for classes.
Q: How long is the orientation session?
A: The sessions are half a day sessions. They are approximately 8:30 a.m.–Noon then 1:30-5 p.m. We will also offer some night sessions from 4:30-6:30 p.m.
Q: Do my parents have to come to orientation?
A: We strongly encourage parents, guardians, and/or other family members to attend orientation. So much information is new and it is helpful to have a second set of ears.
Q: Do I have to stay for the entire session?
A: Yes, if you leave you will miss crucial information meant to help you navigate the college experience here at Southwest. You’re here to learn about your first year at Southwest and we want you to start your education ready for success!
Q: What is the My.Southwest Student Portal?
A: The My.Southwest Student Portal is a internal student website that contains all personal academic information and communications for each student.
Q: What is AdvisorTrac?
A: AdvisorTrac is a software utility that enables advisors to register students.
Registering for Orientation
Q: What do I need to do before registering for orientation?
A: Submit all documents for admissions (official high school transcript, official ACT scores, proof of citizenship, immunization records, Hepatitis B form), create your My.Southwest College Portal profile, and complete Saluqi Knowledge (WHAT IS SALUQI KNOWLEDGE? IS IT A TEST?) in the My.southwest portal.
Q: How do I register for orientation?
A: Sign in to the My.Southwest portal and click on the Student Advising icon. Once you click on it you will log in using your Southwest student log in. Once in AdvisorTrac, you will be able to click on the orientation you wish to attend and sign up.
Q: How do I know that my registration for orientation is complete?
A: After you sign up, you will receive an e (THIS CONTENT JUST ENDED HERE at the "e")
Q: I am having trouble registering for orientation. What do I do?
A: Check your ID and password, and make sure they are correct. If you are still having difficulty, please contact the Advising Office at 901-333-4594 (Macon Cove Campus) or 901-333-5122 (Union Avenue Campus).
Q: Can I make changes to my scheduled session?
A: If your plans change and you are unable to attend your session please log back in to AdvisorTrac and schedule a new session.
Q: What happens if I miss my session?
A: If you miss your orientation session, please log back in to AdvisorTrac and schedule a new session. If there are no sessions available, please complete the online orientation and schedule a meeting with your advisor to register for your classes.
Q: Can I just see an adviser on my own and not go to orientation?
A: While you can schedule a meeting with your advisor, we highly encourage first time students to attend new student orientation in person. If you do not attend in person, you must do (LINK THIS) online orientation. Also, remember that orientation is only half a day and provides you with more information than just scheduling classes. That half a day can make a lot of difference in your academic success and is worth it.
Q: Will I be able to get the classes I need at orientation?
A: We will do our best to make sure you get the classes you need. Attending orientation as early as possible is a great way to optimize getting the classes you want and need.
Q: Can I meet individually with staff in certain offices if I need to?
A: Of course. Our offices are open Monday through Thursday from 8 a.m. until 6 p.m. and Friday from 8 a.m. until 4:30 p.m. Offices you may be interested in visiting are financial aid, cashiers office, and student disability services. Many other administrative offices are open as well during these hours.
Q: Can I get my ID made at orientation?
A: In order to get your ID made, you will need to show proof of enrollment in classes and verification of paid tuition or financial aid award. Verification of paid tuition or financial aid award can be in the form of:
- Cashier’s office receipt showing a zero balance or deferred payment plan
- Your account summary from the My.Southwest student portal, Online Services area
- Financial Aid award letter
- Hold agreement from Financial Aid, or Veteran Affairs
- Or a financial aid check stub (both partsMay need clarification???) indicating the vendor ID and your name.