Saluqi Orientation FAQs

General Questions

Q: What is orientation?
Orientation is a required program for students (optional for parents) that helps get them ready for the start of school. We will discuss topics that help you prepare and be successful in your first year at Southwest. You will also be able to register for classes. If you are unable to attend an in-person orientation session, you can do it online by clicking on the Online Orientation icon in your student portal. If you do your orientation online, you will need to set up a separate meeting with your advisor to register for classes.

Q: How long is the orientation session?
The sessions are half a day sessions. They are approximately 8:30 a.m.–Noon then 1:30-5 p.m. We will also offer some night sessions from 4:30-6:30 p.m.

Q: Do my parents have to come to orientation?
 We strongly encourage parents, guardians, and/or other family members to attend orientation. So much information is new and it is helpful to have a second set of ears.

Q: Do I have to stay for the entire session?
Yes, if you leave you will miss crucial information meant to help you navigate the college experience here at Southwest. You’re here to learn about your first year at Southwest and we want you to start your education ready for success!

Q: What is the My.Southwest College Portal?
The My.Southwest Student Portal is a internal student website that contains all personal academic information and communications for each student.

Q: What is AdvisorTrac system?
AdvisorTrac is a software utility that enables advisors to register students.

Registering for Orientation

Q: What do I need to do before registering for orientation?
Submit all documents for admissions (official high school transcript, official college transcripts {if needed}, official ACT scores, proof of citizenship and complete the immunization health history form), create your My.Southwest College Portal profile at, and complete the Saluqi Knowledge module at

Q: What is Saluqi Knowledge? Is it a test?
: Saluqi Knowledge is not a test. It consists of information related to federal and state policies that covers an array of diverse topics such as, drug and alcohol awareness, Title IX and FERPA to name a few. This information is provided to ensure well-informed about these topics before becoming a Saluqi.

Q: How do I register for orientation?
 Sign-in to the PAWS online course system. You will then log-in using the same user name and password that you created for yourMy.Southwest College Portal. Select the Saluqi Knowledge by clicking on the waffle icon at the top right of the page and complete the course. If you do not see the icon, scroll down to the My Courses section and it will also be listed there also. After completing Saluqi Knowledge, you will have the option to continue to complete online orientation or complete an in-person orientation session. If you wish to complete an in-person orientation session, sign-in to the AdvisorTrac system. There you will be able toselect the orientation session (date, time and location) you wish to attend.

Q: I am having trouble registering for orientation. What do I do?
Check your My.Southwest College Portal username and password and make sure they are correct. If you need to reset your password, you can at the My.Southwest College Portal and select the “Reset Password” option located under the ‘Login’ button. Once you have done this, you will need to close your browser. Reopen your browser and navigate back to the My.Southwest College Portal and log in. with your new password. You can then register by following the instructions in the How do I register section.

If you are still having difficulty logging into your account, please contact the Macon Cove Campus Help Desk at 901-333-4357 .
If you can log in, but are still not sure how to navigate the portal to register, please contact your enrollment specialist. Your enrollment specialist’s name is located in the My.Southwest College Portal. You may also call 901-333-5924 and we will be happy to connect you with your enrollment specialist.

Session Questions

Q: Can I make changes to my scheduled session?
If your plans change and you are unable to attend your session please log back in to AdvisorTrac and schedule a new session.

Q: What happens if I miss my session?
If you miss your orientation session, please log back in to AdvisorTrac and schedule a new session. If there are no sessions available, please complete the online orientation and schedule a meeting with your advisor to register for your classes.

Course Registration

Q: Can I just see an advisor on my own and not go to orientation?
While you can schedule a meeting with your advisor, we highly encourage first time students to attend new student orientation in person. If you do not attend in person, you must do online orientation. Also, remember that orientation is only half a day and provides you with more information than just scheduling classes. That half a day can make a lot of difference in your academic success and is worth it.

Q: Will I be able to get the classes I need at orientation?
We will do our best to make sure you get the classes you need. Attending orientation as early as possible is a great way to optimize getting the classes you want and need.

Other Offices

Q: Can I meet individually with staff in certain offices if I need to?
 Of course. Our offices are open Monday through Thursday from 8 a.m. until 6 p.m. and Friday from 8 a.m. until 4:30 p.m. Offices you may be interested in visiting are financial aid, cashiers office, and student disability services. Many other administrative offices are open as well during these hours.

Q: Can I get my ID made at orientation?
In order to get your ID made, you will need to show proof of enrollment in classes and verification of paid tuition or financial aid award.  Verification of paid tuition or financial aid award can be in the form of: