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Learn More about PATHWAYS TO PROSPERITY: REFORM 3.0 

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Single Stop

Single Stop

We’re Here to Help 

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At Southwest, we are committed to your success as a student. We understand that you may be experiencing challenges, and you don’t have to navigate them alone. If you are having difficulty affording basic needs, please reach out to us. We are here to help and connect you with community resources so that you can stay focused on your education.

Get Connected to Single Stop 

To help you access vital community resources, Southwest has partnered with Single Stop USA, a nonprofit organization that serves as a convenient “one-stop shop” for students. Through an easy-to-use online application, Single Stop connects students to a wide range of community resources and support.

Free Benefits Screening

With Single Stop, you can apply and be screened for multiple government benefits like SNAP (Food Stamps), Child Care Assistance, Medicaid, etc. Single Stop staff determines which public benefits a student or family member is eligible for and provides follow-up assistance to confirm if you have successfully received the benefit

Single Stop services are FREE to use for Southwest students and their families.

Find out more, register, and create
an account at the Single Stop site today!

Southwest's Basic Needs Director 

If you need further information with Single Stop, or would like to talk to someone about other types of support services at the College, please contact: 

Anquella (Ann) Buchanan, M.A.
Director, Basic Needs Support, Office of Student Success
Office: Macon Cove Campus, Farris Building, #2033
Office Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.; Virtual on Fridays
Phone: 901-333-4034
Email: aebuchanan@southwest.tn.edu

Students may also contact Single Stop support at support@singlestop.org. 

FAQ

Get Answers: Your Guide to Screening for Benefits

You don’t need to provide any documents to screen. Just have an idea of your income, your general monthly expenses, and the number of people in your household. If you’re unsure about your annual income, just estimate as best as you can. Even if you already receive benefits, you’re welcome to screen again!

Yes, your information is kept confidential and is only used to calculate eligibility. It’s not shared with any government agency and doesn’t ask for sensitive details. All you need to screen is your phone or email and birth date.

Some programs don’t require citizenship, and there might be someone in your household who is a citizen and can qualify. Your screening is confidential, and you will choose which programs you would like to apply for.

No, screening is free. All we ask is that you respond to an automated notification from Single Stop in about a month to confirm whether you received the benefit (yes or no). This helps us track overall confirmation rates. 

Check the Benefit Guides included in your eligibility results and follow the steps to apply for benefits. If you need immediate help, you can use the Resources Map to find local community resources.

You can search for hundreds of categories, including: food assistance, housing & shelter, utility support, healthcare & mental health, legal help, employment & job training, childcare and family support, and many more, based on what’s available locally. 

Each resource listing includes contact details, such as phone number, website, and address. You can reach out directly to the provider to ask questions, check eligibility, or get help applying for services. 

The map is updated regularly in partnership with Findhelp to ensure you see the latest available programs and accurate contact information. 

Yes! Many local resources do not require citizenship or immigration status. Each program listing will note any specific eligibility requirements. 

Follow the instructions provided in the resource listing. For extra support, connect with your Single Stop contact or your organization’s resource navigator.