Students taking TN eCampus courses should go to the testing page to learn more and schedule their exams.
Please visit https://my.southwest.tn.edu/ - Directly below the login form is a "Portal Information Guide". This guide contains instructions for obtaining and resetting your username and password.
If this information is not sufficient, you can contact the Student Helpdesk between 8:00am and 4:30pm CST weekdays: 901-333-HELP (4357)
Online: The section number of a Southwest Online course will consist of a "L", such as L01, L02, L03. Example: Music Appreciation - MUS 1030 L01
Split: The section number of a Southwest Split course will consist of an "H", such as 1H1, 1H2, 2H2. Example: Principles of Accounting I - ACCT 1010 1H1
TN eCampus: The section number of a TN eCampus course will consist of a "R", such as R50. Example: Music Appreciation - MUS 1030 R50 (R01 = first short term, R25 = second short term, R50 = full term, R80 = full term paired Learning Support).
First, check your class schedule at http://my.southwest.tn.edu to make sure you are currently enrolled.
It is good practice, whether your class is in PAWS or not, to contact your instructor. Your instructor will not contact you first.
Email (or phone) your instructor. Let them know your name, what class you are in (including the section number). If you have any questions or concerns about the class, this is a good time to let the instructor know.
If you have not heard from your instructor within 24 hours contact the department chair for assistance in contacting your instructor. You can find the department chair's contact information at:
Theses courses are delivered using various methods, and you can find additional information about each on the Distance Education website: https://southwest.tn.edu/digital-learning/course-types.php
Southwest's online classes begin on the same day as on-campus classes. You will not be able to access your course until the first day of school. This information is published on the college's Academic Calendar: https://www.southwest.tn.edu/calendars.php
TN eCampus courses may start on a different day than Southwests courses. If you're enrolled in an TN eCampus course, please visit https://tnecampus.org/current-students/academic-calendar/ for more information. TN eCampus course access does not begin until after 3 pm on the first day of the semester.
All Southwest syllabi are available in your PAWS online course on the first day of class.
Syllabi for TN eCampus courses can be found at https://tbr.simplesyllabus.com/en-US/syllabus-library.
This depends on whether or not you're registered for a Southwest online class or a TN eCampus online class. If you don't know, you'll need to look at your schedule to find your class's section number. For example, if you're registered for ACAD 1111-L01, the "L01" part is the section number.
Numbers like L01, L02, L03 are Southwest classes. For these, you would log in to PAWS: http://elearn.southwest.tn.edu.
If the section is R50, you're in an TN eCampus class, and would log in at http://gotoclass.tnecampus.org.
You will need to contact the secretary for the department in which the instructor teaches. If you still are unable to contact your instructor, your next step would be to speak with the department chair.
Business TechnologiesHealth and Natural Sciences
Humanities, Social Sciences, and Mathematics
If you are in a TN eCampus class and you are unable to contact your instructor, please e-mail tn-ecampus@southwest.tn.edu and the TN eCampus Student Liaison will work to assist you.
You should contact your instructor for any questions related to online class requirements. Course requirements will be outlined in your syllabus.
You should contact your Financial Aid advisor for any questions about financial aid status.
More information about Financial Aid is available at the Financial Aid website.
Contact Us
- distance@southwest.tn.edu
- 901-333-4612
- Macon Cove Campus Sulcer Building Room 220